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Shipping and Returns The shipment of your package:
Packages are generally shipped within 2 days after the payment is received.
Regardless of your shipping choice, we will provide you with a link to track your package online.
Shipping fees include handling and packaging fees, as well as shipping costs. Handling fees are fixed, while transportation fees vary based on the total weight of the shipment. We recommend grouping your items into a single order. We cannot combine two separate orders placed separately, and shipping fees will be applied to each of them.
SHIPPING INFORMATION:
FREE SHIPPING ITALY for purchases equal to or above €99.
SHIPPING to ITALY including islands: €5
VSTL by VUESSE SAS ships worldwide via | TNT -FEDEX | GLS | BARTOLINI |. In compliance with international Import/Export laws, the shipped merchandise is accompanied by an invoice stating the total value of the purchased goods in Euro.
EXPRESS SHIPPING DHL / UPS: €14
Orders are processed for shipping by VUESSE SAS in PONTEDERA (PISA), Italy, from Tuesday to Friday 11:00-05:30 (CET). Orders placed from Friday to Sunday will be shipped on the following Tuesday.
VUESSE SAS ships worldwide via | TNT -FEDEX | GLS | BARTOLINI |. VUESSE SAS cannot be held responsible for shipment delays caused by weather conditions, international customs issues, or other circumstances beyond the control of FACTORY TEESHIRT.
AVAILABLE MERCHANDISE: IMMEDIATE SHIPPING
Orders for available merchandise are shipped the day after the order is received, subject to confirmation of product availability and verification of the banking transaction. If the order is placed during the weekend, the shipment will occur on the following Tuesday. The amount of credit card transactions is immediately charged at the time of order processing and after transaction verification by the bank.
However, VUESSE SAS reserves the right to postpone the shipment if the order cannot be shipped due to reasons beyond its control. It is important to note that during promotional periods and sales, delays in package shipment may occur.
PRE-ORDER MERCHANDISE: Shipping occurs upon product production
Pre-orders are charged and invoiced on the day following the order reception.
The amount of transactions made with a credit card is immediately charged when the order is processed and following a transaction verification by the Bank. For "Pre-Order" product orders made via bank transfer, payment must be issued at the same time the order is placed. The online availability date is provided by the manufacturer/designer. VUESSE SAS is not responsible for delays, cancellations, or variations in pre-order products or any changes during production. In the event of non-arrival of a purchased pre-order item, the customer will be informed and refunded. If an order includes both available and pre-order items, the customer will receive the order in two stages. The available items will be shipped the day after the order is received (orders placed during the weekend will be shipped on the following Monday), based on the confirmation of item availability and following a transaction verification by the Bank. The "Pre-Order" items will be shipped after payment verification and when the items are in stock.
The total order amount includes the shipping value (refer to our SHIPPING FEES).
FREE SHIPPING IN ITALY for purchases equal to or exceeding €99.
EUROPEAN COUNTRIES
FREE SHIPPING IN EUROPE for purchases equal to or exceeding €150.
Included countries: Andorra, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, and the United Kingdom.
JAPAN:
The prices indicated on the website for Japan include VAT. The goods will be delivered at no additional cost. FREE SHIPPING for purchases equal to or exceeding €200. SHIPPING FEES FOR PURCHASES LESS THAN €200: €30. Please note that if a package is not picked up for any reason, all shipping or import costs, any taxes related to the automatic return of GLS, DHL, TNT, BARTOLINI to the VITTORIOSALVATORE.VUESSE.NET office, will be deducted from the refund.
SWITZERLAND:
The prices indicated on the website for Switzerland include VAT. The goods will be delivered at no additional cost. FREE SHIPPING for purchases equal to or exceeding €150. SHIPPING FEES FOR PURCHASES LESS THAN €100: €18.
NOTE: If a package is not picked up for any reason, all shipping or import costs, any taxes related to the automatic return of GLS, DHL, TNT, BARTOLINI to the VSTL.STORE | vuesse sas di vittorio salvatore office, will be deducted from the refund.
UNITED STATES:
The prices indicated on the website for the USA include VAT. The goods will be delivered at no additional cost. FREE SHIPPING for purchases equal to or exceeding €200. SHIPPING FEES FOR PURCHASES LESS THAN €200: €30. NOTE: If a package is not picked up for any reason, all shipping or import costs, any taxes related to the automatic return of TNT-FEDEX, GLS, GLS, BARTOLINI to the info@vstl.store office, will be deducted from the refund.
To receive the goods, the United States Government's Consumer Agency requires a Social Security Number or NON-US Citizen Import Number (CBP Customs Border Protection Number). The process to obtain an assigned CBP import number generally takes 10 business days.
REST OF THE WORLD
FREE SHIPPING for purchases equal to or exceeding €200. SHIPPING FE
The total order amount includes the shipping value (refer to our SHIPPING FEES).
FREE SHIPPING IN ITALY for purchases equal to or exceeding €99.
EUROPEAN COUNTRIES
FREE SHIPPING IN EUROPE for purchases equal to or exceeding €150.
Included countries: Andorra, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, and the United Kingdom.
JAPAN:
The prices indicated on the website for Japan include VAT. The goods will be delivered at no additional cost. FREE SHIPPING for purchases equal to or exceeding €200. SHIPPING FEES FOR PURCHASES LESS THAN €200: €30. Please note that if a package is not picked up for any reason, all shipping or import costs, any taxes related to the automatic return of GLS, DHL, TNT, BARTOLINI to the VITTORIOSALVATORE.VUESSE.NET office, will be deducted from the refund.
SWITZERLAND:
The prices indicated on the website for Switzerland include VAT. The goods will be delivered at no additional cost. FREE SHIPPING for purchases equal to or exceeding €150. SHIPPING FEES FOR PURCHASES LESS THAN €100: €18.
NOTE: If a package is not picked up for any reason, all shipping or import costs, any taxes related to the automatic return of GLS, DHL, TNT, BARTOLINI to the VSTL.STORE | vuesse sas di vittorio salvatore office, will be deducted from the refund.
UNITED STATES:
The prices indicated on the website for the USA include VAT. The goods will be delivered at no additional cost. FREE SHIPPING for purchases equal to or exceeding €200. SHIPPING FEES FOR PURCHASES LESS THAN €200: €30. NOTE: If a package is not picked up for any reason, all shipping or import costs, any taxes related to the automatic return of TNT-FEDEX, GLS, GLS, BARTOLINI to the info@vstl.store office, will be deducted from the refund.
To receive the goods, the United States Government's Consumer Agency requires a Social Security Number or NON-US Citizen Import Number (CBP Customs Border Protection Number). The process to obtain an assigned CBP import number generally takes 10 business days.
REST OF THE WORLD
FREE SHIPPING for purchases equal to or exceeding €200. SHIPPING FE